Shipping policy
🚚 PupNestify - Shipping Policy
This Shipping Policy applies to all orders placed through the PupNestify online store.
📦 Order Processing
- Orders are processed within 1–5 business days before shipment.
- Once your order is handed over to the carrier, you will receive a tracking number by email.
🌍 Shipping Origin & Delivery Times
- Products may be shipped from international suppliers and warehouses.
- Estimated delivery times are provided for reference only and are not guaranteed.
- Delivery delays may occur due to carrier issues, customs inspections, holidays, or force majeure events.
💰 Shipping Costs
- Shipping costs are displayed at checkout unless the product is marked as Free Shipping.
- For Free Shipping items, shipping fees are included in the product price.
🛃 Customs, Duties & Import Taxes
International shipments may be subject to:
- Customs duties
- Import taxes or VAT
- Brokerage or handling fees
These charges are not included in the product price or shipping cost and are the full responsibility of the customer.
PupNestify is not responsible for customs-related delays, fees, or refusals.
📬 Lost, Delayed, or Undelivered Packages
- PupNestify is not responsible for delays caused by the carrier or customs authorities.
- Orders marked as delivered by the carrier are considered fulfilled.
- Incorrect or incomplete address details provided by the customer may result in delivery failure.
📩 Contact Information
For shipping-related questions, please contact us at:
This Shipping Policy is aligned with PupNestify's Terms of Service and Return & Cancellation Policy.